ibis budget Birmingham Airport Terminal Building - NEC

It was cheap and served its purpose for a one night stay with an early morning departure. Perfect if you are on a budget and are happy with close physical proximity to your room mates! The free tea and coffee room was on the first floor and only a few doors away from the room which was handy. Staff were friendly, room was clean. Breakfast available at an extra cost. The room was comfortable and we had a good night's sleep. We were attending an event at the NEC with a 7am start and late finish. From the NEC, the hotel is a short ride on the free monorail connecting the NEC to the airport. The hotel is just a few mins walk from the departure terminal.

Very close to the airport, all the staff were brilliant except on female on reception, we called her cybil.. if you get my drift… food as always very good, but fish and chips @ £20 …I don’t think so , rip off …

Easy walk to the hotel from the airport terminal building; a reasonably priced room available when I urgently needed it having missed my flight; welcoming staff. Surprisingly quiet despite close proximity to the airport

Hotel was clean and check in process was painless. Location great for an early flight. Literally less than 5 minutes walk to the terminal. The room was clean and the bed was comfortable. It wasn't posh but that's not the point of an Ibis budget hotel. However, it was clean, comfortable and fuss free and I awoke feeling refreshed and ready for my 6h15 flight. Would definitely stay here again if the need arose. Hotel was also easily accessible from Birmingham International train station via the little monorail service. But is also walkable from the train station if you prefer. 10/10 throughout, and a very reasonable price for an airport hotel. I stayed in a double room, however, based on my experiene I have no doubt that the family rooms are also clean and comfortable. I didn't have breakfast at the hotel due to the time of my flight however the bar area was clean and the beer I had was good and very reasonable for an airport hotel.

I loved the place!!! The safe location. The immaculate and practical rooms. I was so impressed with their wonderful, talented, diverse staff. I have already rebooked. First, I needed my room changed due to my slight but non-visible disability. I felt uncomfortable asking, but I simply could not stay in that room. They immediately and empathetically understood and sorted it. Second, I snuck in the back lift, because it was closer to my room. Suddenly, my pass stopped working. So I snuck in when someone exited the lift, but I could not access my room. When I went to reception they already knew why I was there, and attended to me first. I had not said a word, but they told me that I could not access my room! No messing! I was impressed. When I kept asking how he knew, he just beamed smiles back at me. Third, I also have a very unusual food allergy and they were able to accommodate that also! They knew exactly what and how much of the ingredient was used in their meals when it was marinated and cooked. They were insistent that they checked. Despite saying no don't bother, he was off to the kitchen. No messing! They then kindly (and sensibly!) discouraged me from having the yummy item that I was allergic to, as they could see I was both surprised and disappointed, but they suggested something else. They really care about the wellbeing and safety of their customers. They are helping you when you are not even aware of it. You can just relax. I also was not made to feel apologetic, guilty, blamed or a burden for being different with less usual needs. I mostly appreciated the way that they unapologetically took co-responsibility for my safety without any drama. The warm care received reminded me of my departed mother. It really does take a village. Imagine how I would have felt if I had become ill, seriously unwell or someone found my room-key and accessed my room??! Brilliant, helpful staff who are an example for all other venues. Well done and thank you so much!